Linchi Kwok, Ph.D.

Posts

What Shall We Do When Job Seekers Cheat the AI Hiring Systems?

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process , just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.” When more job candidates understand how to convince AI that they are the best candidates for the job , can AI still make valid recommendations to hire the best-fit candidate in the pool? Then, if AI makes a mix of valid and invalid recommendations for hiring, will HR managers find it more challenging to select the right candidate for the job? The situation can get even more complicated if a candidate cheats the AI hiring systems. Cheat to bypass AI screening: Is it the cruelty of human nature? Job candidates are eager to get hired. Career coaches want to help. That is a good thing. Nevertheless, I have seen many free online tutorial videos teaching job candidate

How to Convince AI that You Are the Best Candidate for the Job

Last week, we discussed how more companies used AI to screen resumes and analyze job candidates’ performance in the initial interviews. We called for companies’ attention to the potential AI biases in hiring . This week, we will visit what job candidates can do to help AI pick us and recommend us for hiring. A. Writing a Resume Tailored to AI Screening First and foremost, job candidates must thoroughly research the job and the company to understand its job descriptions and organizational culture. From there, they can: Write the resume in Word and submit it as a Word document instead of a PDF file. Select a straightforward format and avoid using graphics, charts, or complex layouts that could confuse AI. Use headings effectively to help AI pick up the content it seeks, such as “Relevant Job Experience” and “Education.” Strategically pick the relevant keywords that match the job descriptions as the job candidates describe what they perform(ed) at work. Highlight their achievements at wo

Be Aware of AI Biases in Hiring

Using computer programs to screen job candidates’ resumes is not a new HR practice among big corporates. AI accelerates the automation process for all companies in the selection process. More companies are using AI to evaluate job candidates’ performance in their initial interviews, such as word choice and cognitive abilities, in addition to screening their resumes. AI speeds up the hiring process AI can help companies speed up the hiring process because they usually receive hundreds or even thousands of job applications for a vacancy. It becomes unrealistic for companies to solely rely on “human eyes” to screen all resumes or perform as many live job interviews as AI would do. Research and industry reports have widely documented HR managers’ biases in their hiring practices. Now, when AI is helping HR managers make decisions, do companies still need to be mindful of potential biases during the hiring process? Understanding AI biases in hiring Firms providing such AI s

The Impact of Advanced Technology on Employment (by Christopher Martinez)

As our world has evolved, so has companies' hiring process across the workforce. Advancements in technology, including artificial intelligence or AI, have changed how employers review applications. Many employers have become reliant on technology and AI to identify quality candidates, and such a practice has negatively impacted applicants, as the usage of AI technology to review applications has significantly decreased individuals’ chances for employment. With algorithms and AI being used to review submitted applications and evaluate applicant responses in online assessments, qualified individuals who apply for open positions can be rejected. In addition, companies have incorporated advanced technology into their application review process in the form of resume screeners, a tool that can wrongly evaluate applicants’ resumes using biased criteria. In short, employers’ use and reliance upon algorithms, AI, and resume screeners have presented challenges that many were not prepared to

Since When Have EV Chargers Become a Necessity for Hotels?

I rented a pure electronic vehicle (PEV) or battery electric vehicle (BEV) for a road trip to Palm Springs in January. That was the first time I took a trip with an EV, and I discovered that a PEV was only good for short or daily commutes. I will need a hybrid EV or a gas-powered car for longer road trips. My not-as-pleasant EV experience in Palm Springs Before this road trip, I assumed that EV chargers would be “everywhere” in California because California is the pioneer in banning the sales of new gas-powered vehicles. As a result, I did not “bother” to check how many EV chargers the area or my hotel has, even though I knew Palm Springs has many independently owned boutique hotels that do not need to follow any brand standards --- Today, having EV chargers onsite is still not yet an industry standard, although they are more commonly seen in chain hotels or restaurants. I regretted renting an EV as soon as I arrived at the hotel because it had no EV charging stations. I d

Coffee or Tea? What Is Trending Now

The gross profit margin for a cup of coffee or tea can reach 95% or more for restaurants. Who doesn’t want to sell more drinks? Let’s check out the latest coffee and tea trends to ensure we stay on top. What’s hot in coffee? According to the National Coffee Data Trends Report , in the fall of 2023 , 63% of U.S. consumers (65% in the Midwest) drank coffee within a day before they took the survey. Americans’ favorite espresso-based drinks include: Lattes 18% Espresso 16% Cappuccino 15% Americano 11% Mocha 9% Macchiato 8% Flat white 5% Vanilla is the top flavor among the 30% of coffee drinkers who drank a flavored coffee within the past week when they responded to the survey. The top preparation methods include: Drip coffee makers 40% Single-cup brewers 27% Cold brewing 16% Espresso machines 11% In-office coffee had increased from a low of 26% in 2021 to