Linchi Kwok, Ph.D.

Using computer programs to screen job candidates’ resumes is not a new HR practice among big corporates. AI accelerates the automation process for all companies in the selection process. More companies are using AI to evaluate job candidates’ performance in their initial interviews, such as word choice and cognitive abilities, in addition to screening their resumes.     AI speeds up the hiring process   AI can help companies speed up the hiring process because they usually receive hundreds or even thousands of job applications for a vacancy. It becomes unrealistic for companies to solely rely on “human eyes” to screen all resumes or perform as many live job interviews as AI would do.     Research and industry reports have widely documented HR managers’ biases in their hiring practices. Now, when AI is helping HR managers make decisions, do companies still need to be mindful of potential biases during the hiring process?      Understanding AI biases in hiring   Firms providing such AI s